Privacy Policy

information we collect

We collect information to provide meaningful, safe, and personalized Christian counseling and community experiences.

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A. Information You Provide Directly

• Account information: Name, email address, username, password.

• Profile details: Photos, biography, interests, ministry or counseling preferences.

• Counseling information: Any information you choose to share during sessions, messages, or forms.

• Payment information: If you purchase services or donate (processed securely through third‑party payment providers).

• Communication: Messages, posts, comments, prayer requests, or feedback submitted on the platform.

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B. Information Collected Automatically

• Device information (browser type, IP address, operating system).

• Usage data (pages visited, features used, time spent on the platform).

• Cookies and similar technologies for analytics and functionality.​

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C. Information from Third Parties

• Zoom or other video‑meeting platforms (name, email, meeting participation).

• Social media logins (if you choose to connect accounts).

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2. How We Use Your Information​

We use your information to:

• Provide Christian counseling and support services.

• Facilitate social media interactions, groups, and community engagement.

• Host and manage Zoom meetings, workshops, and prayer gatherings.

• Personalize your experience and recommend relevant content.

• Improve our platform, security, and user experience.

• Communicate updates, encouragement, and service-related messages.

• Process payments and manage subscriptions.

• Comply with legal obligations and protect the safety of our community.

We never sell your personal information.

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3. Sensitive Information & Counseling Privacy

Because we offer Christian counseling and spiritual support, we understand the importance of confidentiality.

• Counseling session content is kept private and is not shared without your explicit consent, except where required by law (e.g., safety concerns or legal mandates).

• Zoom sessions may be recorded only with your permission.

• We encourage users to avoid sharing deeply personal information in public community spaces.

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4. How We Protect Your Information​

We use administrative, technical, and physical safeguards to protect your data, including:

• Encrypted connections (HTTPS)

• Secure password storage

• Access controls for staff and volunteers

• Regular security monitoring

While we strive to protect your information, no online platform can guarantee absolute security.

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 5. Sharing Your Information​

We may share your information only in the following situations:

• With service providers (e.g., Zoom, payment processors, hosting providers) who help us operate the platform.

• With counselors or ministry staff involved in your care.

• For legal reasons, such as complying with court orders or preventing harm.

• With your consent, when you choose to share information publicly or with other users. We do not sell or rent your information to advertisers.

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6. Your Choices & Rights​

Depending on your location, you may have rights such as:

• Accessing your personal information

• Updating or correcting your information

• Requesting deletion of your account

• Opting out of email communications

• Managing cookie preferences

To exercise these rights, contact us at: empowerandevolvehealing@gmail.com

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7. Children’s Privacy

Our Services are not intended for children under 18 (or the minimum age required by local law). We do not knowingly collect information from children without parental consent.

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8. Third‑Party Services

Our platform may contain links to third‑party websites or tools (e.g., Zoom, payment processors). Their privacy practices are separate from ours, and we encourage you to review their policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify users when appropriate.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Set Apart–Pivot Pioneers

empowerandevolvehealing@gmail.com